TRU Bowl Superfood Bar – Privacy Policy

Effective Date: August 11, 2025

TRU Bowl Superfood Bar (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or place orders through our third-party partners.

1. Information We Collect

a. Information You Provide Directly

Name
Email address
Phone number
Delivery or billing address
Payment information (processed securely through third-party providers; we do not store full payment details)
Preferences or custom order notes

b. Information Collected Automatically

Device and browser type
IP address and approximate location
Pages viewed and actions taken on our website
Interaction data with our ads and social media content

c. Information from Third Parties

Order and delivery details from DoorDash or other integrated ordering platforms
Analytics data from Google Analytics and Facebook Pixel
Email engagement data from our marketing platform

2. How We Use Your Information

To fulfill your orders and provide customer service
To send order confirmations, updates, and relevant offers
To improve our website, menu offerings, and customer experience
To measure website performance and marketing effectiveness
To comply with legal obligations and protect against fraudulent activity

3. Third-Party Services We Use

We may share necessary information with trusted partners to operate our business:

Google Analytics – Tracks website usage and visitor trends
Facebook/Instagram Pixel – Helps us deliver relevant advertising
DoorDash – Processes and delivers online orders
Email Marketing Platforms (e.g., Klaviyo) – Sends newsletters and promotions

These partners are required to process your information in accordance with applicable privacy laws.

4. How We Store and Protect Your Information

Data is stored on secure servers with encryption where applicable.
Access to personal information is restricted to authorized personnel only.
We maintain reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure.

5. Your Privacy Rights

If You Are a California Resident (CCPA/CPRA)
You have the right to:

Know what personal data we collect, use, and share
Request a copy of your personal data
Request deletion of your personal data
Opt out of the sale or sharing of your personal data
Not be discriminated against for exercising your rights

If You Are an EU/EEA Resident (GDPR)
You have the right to:

Access, correct, or delete your personal data
Restrict or object to certain processing activities
Data portability (receive your data in a usable format)
Withdraw consent at any time where processing is based on consent

6. Submitting a Privacy Request

To submit a request under CCPA/CPRA or GDPR, please contact us at:

📧 info@trubowl.com
📍 TRU Bowl Superfood Bar – 12824 Hadley St #104, Whittier, CA 90601

We will verify your identity before fulfilling any request and respond within the timeframes required by law (generally 30–45 days).

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver targeted ads. You can manage your cookie preferences through your browser settings or via our cookie consent banner.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

TRU Bowl Superfood Bar
📧 info@trubowl.com
📍 12824 Hadley St #104, Whittier, CA 90601